Beauchamp Financial Technology (BFT), a London-based software house supplying order management, trade processing, portfolio and risk reporting software to global hedge fund companies, has a growing database of customers in America, Europe and Asia. Keeping track of customer queries and software implementations was increasingly challenging.
BFT wanted to find a new way of managing customer information and projects via the web and ensuring effective communication between dispersed project teams. Opting against an "out of the box" solution, BFT approached Ninth Wave.
"We needed a solution that wasn't just a quick fix, but would grow with us as we continued to develop. We opted for PAT because it gave us this flexibility. We were able to build an integrated product management and implementation support database for the company and our clients that is consistent for all our offices around the world. It provided us with a completely new way of working."
Director for Process & Partner Solutions
Beauchamp Financial Technology