Secure Hosting

Since June 2006, Ninth Wave have provided our customers with the option of using PAT hosted on our own secure servers. Located at a major data centre in London, these powerful servers host some of our main customer systems and support hundreds of PAT users.

Choosing to host PAT with Ninth Wave provides a secure and high performance PAT environment, avoids the need to set up and manage your own IT infrastructure, enables people outside your organisation to access your PAT system if required and provides the quickest means of deploying PAT.

These servers are protected by a range of physical, electronic and environmental security measures, which include:

• all production servers have dual processors, RAID disc arrays and redundant power supplies,
• all servers are covered by a 24x7 4-hour fault to repair service contract with the manufacturer,
• the hosting facility is fully air-conditioned, with fire detection and suppression, lightning protection and water leak detection,
• the facility provides multiple diversely routed fibre connections to the internet,
• the facility provides both UPS and generator backup power in the event of mains power failure,
• the facility has 24x7 physical security and with intruder alarms and CCTV,
• physical access to the production servers is strictly controlled using photo ID cards and an electronic door access control system,
• customer access to PAT is protected by an SSL server certificate with 128-bit encryption,
• incremental, full and offsite backups,

The hosting environment has been penetration tested by independent security specialists and certified to provide a high level of security for commercially valuable data.